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Customer experience management
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#	Item
681	Customer Focus Newsletter Issue 2 \| July 2014 Head of Industry Engagement Nick Salter on how we’re working with you to deliver excellent customer service In our first Customer Focus Newsletter, Chris Murray, our CEO se Add to Reading List Source URL: www.xoserve.com Language: English - Date: 2014-07-14 09:09:40 Consumer behaviour Customer service Customer satisfaction Customer experience Employee engagement Customer Service-profit chain ORC International Marketing Business Customer experience management
682	Microsoft Word - Software Training and Support Add to Reading List Source URL: www.alertpss.com Language: English - Date: 2015-05-11 13:17:14 Groupware Help desk Outsourcing Technical support Web application ECRM Customer experience Marketing Customer experience management Collaboration
683	Written off? An extract from Perspective: The Responsible Lending Issue Essential insights into the issues facing your industry today Add to Reading List Source URL: www.equifax.com Language: English - Date: 2015-03-31 10:02:47 Financial economics Credit Debt Customer relationship management Collection agency Customer experience Debt settlement Credit counseling Marketing Business Customer experience management
684	Microsoft Word - 426671_Linda Porter and David Robb Signatures_20120712114207.docx Add to Reading List Source URL: www.oscr.org.uk Language: English - Date: 2014-09-15 05:42:40 Law Consumer complaint Consumer theory Customer experience management Complaint Economics Scottish Public Services Ombudsman Legal documents Legal terms Marketing
685	Increase Office Efficiencies & Client/Opportunity Tracking Research, purchase and implement the usage of a Customer Relationship Add to Reading List Source URL: www.studentcenter.uci.edu Language: English - Date: 2014-09-11 18:57:38 Electronic commerce Marketing Business Customer experience management Customer relationship management
686	www.radian6.com6radian by Brent Leary Copyright © Radian6 Add to Reading List Source URL: www.radian6.com Language: English - Date: 2014-09-29 15:45:45 Electronic commerce Anticipatory thinking Management Customer relationship management Strategic management Social media Customer engagement Social networking service Business Marketing Customer experience management
687	customer case Glamour Sales marketing gets personal The greater Add to Reading List Source URL: www.webpower.eu Language: English - Date: 2015-04-29 08:07:01 Internet marketing Electronic commerce Email marketing Marketing automation Customer relationship management Relationship marketing Sales Deal of the day Customer service Marketing Business Customer experience management
688	Connected Services: A Real-Time Information Framework to Transform Aftermarket Services EXECUTIVE SUMMARY OSIsoft Connected Services Add to Reading List Source URL: www.osisoft.com Language: English - Date: 2015-04-27 12:07:10 OSIsoft Technology Customer experience management Business TE Data Infrastructure optimization Operational excellence Customer experience Marketing Application software Automation
689	DOC Document Add to Reading List Source URL: www.yorkmuseumstrust.org.uk Language: English - Date: 2015-05-18 05:00:05 Microeconomics Pricing Customer experience management Electronic commerce Marketing Business Loyalty program
690	Whirlpool Apple Ford Herman-Miller IBM Intu Newell-Rubbermaid Nike Procter & Gamble Starbucks Starwood Steelcase Coca-Cola Add to Reading List Source URL: c.ymcdn.com Language: English - Date: 2015-03-25 16:21:43 Architectural design Communication design Business Customer experience management Brand Intuit Design thinking Coca-Cola Customer experience Marketing Design Visual arts

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